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Frequently Asked Questions
The JONAA Mouse features a 57° vertical design that keeps your wrist in a natural handshake position, reducing pressure on the median nerve by up to 70% compared to traditional flat mice, effectively preventing strain and potential carpal tunnel development.
The JONAA Mouse is universally compatible with Windows XP/7/10, Mac OS, Android tablets and phones, iPad OS, and iOS devices. It works seamlessly across computers, laptops, tablets, and even some smart TVs with USB support.
The 500mAh rechargeable battery provides approximately 4-6 weeks of normal usage on a single charge, depending on usage patterns. The Type-C charging port allows for quick replenishment, typically taking about 2 hours for a full charge.
Yes, all eight buttons plus the knob function are fully programmable through intuitive software. You can assign specific commands, shortcuts, or macros to each button based on your workflow requirements and personal preferences.
The JONAA Mouse can maintain connections with three devices simultaneously—two via Bluetooth (BT1 and BT2) and one via the 2.4G wireless receiver. You can instantly switch between them using the mode selection button.
The advanced optical tracking technology in the JONAA Mouse works on virtually any surface including wood, plastic, glass, metal, and fabric. It provides consistent, precise tracking without the need for a special mouse pad.
Simply press the connectivity mode button located on the bottom of the mouse to cycle through BT1, BT2, and 2.4G modes. The on-screen display will show you which mode is active and connected device status.
The JONAA Mouse is available in three sophisticated colors: Milky White for a clean professional look, Vitality Powder (light pink/beige) for a soft modern aesthetic, and Dark Gray for a sleek executive appearance.