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Smart Lock
User Manual
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Frequently Asked Questions
The ClavisLok Smart Locks D289L can store up to 100 fingerprints, making it perfect for families, roommates, or small businesses needing multiple authorized users with personalized access privileges.
The camera activates when the doorbell is pressed or motion is detected. You can also access live video anytime through the app for on-demand monitoring without continuous recording draining battery.
All unlocking methods except remote app access continue working offline. You can still use fingerprint, passcode, key card, and physical key. WiFi reconnection restores full functionality automatically when available.
Battery life typically lasts 6-12 months with normal use. The ClavisLok Smart Locks D289L sends low-battery alerts to your phone, and includes emergency USB charging port for instant power.
Yes, you can grant access to unlimited family members through the app. Each user gets their own account with customizable permissions, allowing you to control who can unlock remotely or view footage.
Video footage is stored securely in the cloud with encrypted transmission. The ClavisLok Smart Locks D289L offers free basic storage and optional premium plans for extended recording history and advanced features.
Simply wipe the sensor gently with a soft, dry microfiber cloth. Avoid harsh chemicals or abrasive materials. The ClavisLok Smart Locks D289L sensor is scratch-resistant and maintains accuracy with minimal maintenance.
The lock fits doors 1.5 to 2.2 inches thick and is adjustable for various backsets. Installation hardware accommodates most residential doors, though extremely custom doors may require professional assessment first.