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Frequently Asked Questions
TouchSecu can store up to 200 fingerprint profiles with 99.99% recognition accuracy, allowing comprehensive access management for families, employees, or frequent visitors through its advanced biometric scanning technology.
During complete battery drainage, TouchSecu features an emergency USB port that accepts power from any standard power bank, ensuring immediate door access while maintaining all security functions without compromise.
TouchSecu is compatible with wooden, steel, brass, and stainless steel doors measuring 33-50mm thickness with standard 54mm bore holes and 60-70mm backset requirements, accommodating most residential doors.
The TouchSecu mobile app enables remote locking/unlocking, access code generation, real-time notification alerts, and entry history monitoring through secure WiFi connectivity, providing complete control from anywhere.
TouchSecu operates as a standalone security system but can integrate with optional WiFi gateway accessories for enhanced smart home ecosystem connectivity and automated security management features.
TouchSecu carries CE, FCC, and RoHS certifications, ensuring compliance with international safety, electromagnetic compatibility, and environmental protection standards for residential security products.
With IP67 waterproof rating and aluminium alloy construction, TouchSecu withstands heavy rain, humidity, dust exposure, and temperature variations from -10°C to 55°C without performance degradation.
Yes, TouchSecu allows creation of temporary or scheduled access codes through its mobile app, perfect for guests, service providers, or rental situations with customisable validity periods.